Please send us a message if we don’t cover your questions here.
How to make bookings? We only take online bookings. Make your booking through our website for the best rate.
Transport? Sorry, we do not make any activity arrangements for guests. There are a number of operators offering various services though.
Cancellations & Postponements? These can be done 14 days before arrival. Message us with your changes and we’ll do what we can, changes are subject to availability.
Extend my stay? This can be done, subject to availability. Send us an email and we’ll let you know if it’s possible. The more notice you give the better chances of getting what you are asking.
Can we just turn up? Sorry, online bookings are essential.
Off street parking? Yes. Each room has one car park directly outside. If you require additional parking there is extra space available in the visitor carpark.
Reception hours? There is no onsite reception, if you need something please message or call.
Check in Time? You are welcome to check in anytime from 3pm onwards.
How do we check in? You will be sent pre-arrival information. This will include the confirmation of the room(s) you are in and how to access your room(s).
How do we get there? When you are sent your pre-arrival information this will include our address. Our address is posted at the entrance so you can’t be mistaken.
Cell Phone Coverage? Yes, but coverage can be limited depending on your phone type and carrier.
Internet? There is WiFi available. Please be aware that we are in a rural location and the internet can drop out occasionally. If this happens please try again later.
Is there a Kitchen? Yes, the facilities include fridge freezer, microwave, toaster, kettles, tea and coffee, crockery and cutlery. This is best suited for pre-prepared meals.
Is smoking allowed? This is a Smoke and Vape Free property. If you wish to smoke you will need to do so off the property.
How to get help onsite? If something is not right with your room in any way, please notify us immediately so we can do something about it for you. If there is an emergency situation like a plumbing leak or similar there is a contact number for the on-call caretaker found in the Guest Information in each room.
Families with children? Sorry, these rooms are not suited to children. Adult guests only.
Can we bring pets? Not everyone feels the same way about animals, so in consideration of those who are not comfortable around animals for one reason or another we have to say no.
Can we have visitors? Out of respect for everyone’s relaxation and privacy there are to be no visitors, strictly guests only.
Checking out? Check out time is 10am, if you wish to check out later this must be organized at least the day before and will be strictly at managements discretion. Please leave your key in the door before you go.